Associate Dean for Operations and Strategy

The Claremont Colleges Services (TCCS) is the central coordinating and support organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges. TCCS, with about 300 staff members, provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout The Claremont Colleges campus in the beautiful city of Claremont, California.

ABOUT THE POSITION:

The Associate Dean for Operations and Strategy engages in a broad range of senior administrative leadership, strategic and management functions that support The Claremont Colleges Library: A vibrant, innovative and inclusive center for research, teaching, learning, and scholarship serving students, faculty and staff of The Claremont Colleges (TCC) as part of The Claremont Colleges Services (TCCS).

This position will bring a deep understanding of the major challenges and trends facing academic libraries today, including rapid changes in: technology and scholarly communication; information literacy and instructional methodologies; collection management and the delivery of analog and digital information; data curation and digital scholarship; creative and efficient use of physical spaces; budget assessment and proof of ROI; issues of open access and diversity, equity, and inclusion; staff retention and succession planning; organizational theory and practice; and the academic library's role as a campus partner and facilitator of student well-being. The position requires a capacity to thrive, communicate and respond effectively to the changing, and individual, needs of a unique consortium of five undergraduate colleges and two graduate institutions.

The Associate Dean for Operations and Strategy will need to demonstrate managerial experience-including a leadership role in the management of financial, human, and physical resources in a complex academic or research library setting. Serving as a member of the Library's senior Library Leadership Team (LLT) this position will need to demonstrate the ability to be a team collaborator and communicator throughout the organization. In addition, part of the position's portfolio will be focused on working with the Dean on assessment of services to the Claremont Colleges community.

ESSENTIAL FUNCTIONS

The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform, with or without accommodation, to fulfill the purpose and requirements of this position.

Functional Oversight

• Assists the Dean in the management and oversight of Library operations
• Coordinates the collection of internal and external data necessary for Library planning and the assessment of Library services, programs and projects
• Advocates for Library initiatives, services, and partnerships by developing strong relationships with TCC/TCCS constituencies
• Has a front-line role in communicating the Library's policies, guidelines, and procedures
• Carries out special projects for the Dean as requested (e.g., scenario-planning)
• Assists the Dean in strategic planning, in collaboration with other members of the senior Library Leadership Team (LLT) and other TCC/TCCS constituencies
• Serves on the Faculty Library Advisory Committee (FLAC) and other Library and TCCS committees as needed
• Leads and supervises staff in the absence of the Dean
• Anticipates and responds to environmental changes and keeps abreast of trends that impact higher education and the library profession to ensure that the Library achieves its goals

Library Operations Budget

• In consultation with the Dean, leads the operations budget preparation for the Library
• Organizes, provides guidance for and communicates about LLT's divisional allocations within the Library's operations budget
• In collaboration with the TCCS Budget & Analytics department, tracks all expenses for the operations budget and advises the Dean on fiscal matters
• Works with the Senior Director of Collections, Metadata and Resource Sharing, to keep abreast of the Library's materials budget
• Prepares spreadsheets and other materials for the Dean to present to TCC/TCCS constituencies
• Upon request of the Dean, conducts outreach regarding operations budget to TCC/TCCS constituencies

Library Facilities, Technology and Access

• Serves as primary point person for, and communicator about, Library facilities maintenance and projects including on-site Library technology and classroom audiovisual services
• Works closely with TCCS Central Facilities Services, and, as needed, with TCCS Campus Safety, to ensure that the Library building is a welcoming and functional space for staff and patrons
• Assesses Library access points and ability of patrons to navigate the Library's Honnold and Mudd buildings
• Collaborates with the Dean, LLT and other TCC/TCCS stakeholders on strategic planning for the Library's teaching, learning, study and work spaces
• Collaborates with Library and TCC/TCCS stakeholders on the Library's technology-related projects

Organizational Strategy and Assessment

• Creates and oversees the development, collection, and evaluation of metrics designed to evaluate the Library's strategic initiatives and the Library's ROI to the colleges
• Provides leadership and coordinates the collection of internal and external data necessary for Library planning and the assessment of Library services, programs and projects
• Leads the Library's statistical gathering and reporting processes for internal tracking (e.g., dashboards), submission to professional organizations and programs (e.g., ACRL, IPEDS), and accreditation activities within the Library at the colleges
• Collaborates with the Dean to organize the Library's strategic planning efforts and communicate about the Library's goal-setting and strategic planning efforts to constituencies within TCC/TCCS
• In collaboration with the Dean and LLT, facilitates the development of divisional goals, objectives and processes
• Perform other related duties as assigned.

Supervisory Responsibility

• Number of direct reports: 2
• Titles of direct reports: Library Building Coordinator and Library Technology Coordinator
• Train, evaluate, and develop staff.
• Clearly communicate job requirements and expectations.
• Coordinate training and resources to support the performance of work duties.
• Provide ongoing coaching that is balanced, helpful, timely, and contributes to a work environment of open communication, ownership of duties, and trust.
• Address performance issues early, create appropriate documentation, and ensure follow through. Collaborate with Human Resources as needed.
• Complete annual written performance reviews.

QUALIFICATIONS

Unless otherwise stated, the following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.

Education/Training:

• ALA-accredited MLS/MLIS or equivalent graduate degree

Experience:

• Minimum of five years of experience in an academic library, research library or other academically-focused organization and demonstrated evidence of a progressively increasing scope of responsibility.
• Demonstrated experience in budget preparation including the creation of financial reports, summaries and spreadsheets
• Experience in organizational development and programmatic assessment and evaluation
• Experience in strategic and facilities planning, including public-facing technology
• Proficiency with supervising others, including organizing workloads, delegating responsibility, providing guidance and direction, monitoring and evaluating performance, and coaching
• Involvement in managing change in complex environments
• Experience with outreach to academic faculty and academic program leaders

Competencies:

• Demonstrated commitment to diversity, equity and inclusion; commitment to fostering a diverse educational environment and workplace and ability to work with a diverse student and faculty population
• Demonstrated leadership and analytical skills, creative and innovative problem-solving skills, and a strong commitment to service excellence
• Excellent interpersonal skills
• Demonstrated understanding of, and receptiveness to, established, new and emerging technologies in delivering content and innovative services in academic libraries
• Understanding of the academic library's role in teaching, learning and research
• Ability to be proactive, flexible and collaborative as a leader to accomplish strategic goals and priorities
• Outstanding organizational and analytical skills with the ability to lead multiple projects
• Excellent time and project management skills
• Ability to work creatively, collaboratively, and effectively both independently and as a team leader and member
• Demonstrated skills in promoting teamwork and collegiality among colleagues
• Demonstrated commitment to ongoing professional development and personal leadership growth
• Demonstrated record of participation in national professional associations and presentations at the local/national level

Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position will be eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.

COMPENSATION

Pay: The monthly salary for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $11,250 - $12,083.33 per month ($135,000 - $145,000 annual).

Benefits: This position is eligible for our employment benefits package including:

• medical, dental, vision,
• 10% retirement contributions after one year (no matching required),
• group life insurance,
• generous time off,
• professional development funds,
• discounts for mobile plans, software, and entertainment,
• access to fitness facilities,
• and more!

Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.

To view additional information and to apply, visit https://theclaremontcolleges.wd1.myworkdayjobs.com/en-US/TCCS_Careers/job/Claremont/Associate-Dean-for-Operations-and-Strategy_REQ-6778

Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.







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