Provides lead support and coordination through customer service to university groups and external constituents for conferences and meetings within the Thompson Student Center and outdoor spaces including but not limited to: set-up/tear-down of event fixtures; coordination, maintenance and repair of A/V (audio/visual) equipment (including support and instruction on equipment use); monitoring/maintaining of facilities before and during events. Hire, train, and supervise student workers that will provide A/V support; Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate. May require evenings and weekends.

 

Responsibilities:

• 50% Provides support and coordination to university groups and external constituents for conferences/meetings/events within the Thompson Student Center including but not limited to:   Set-up/tear-down for events including tables, chairs, staging, and dance floor (as needed). Coordination of A/V equipment specific to customer needs.  Instruction/training for customers utilizing their own A/V support personnel and verifying compatibility with external A/V equipment. Monitor/maintain entryways, restrooms, air vents, and outside entry areas before and during events. On-site support during the event to accommodate last minute requests and needs, all while providing a high degree of emphasis on customer service.

•  20% Provide support for events including facility set-up/tear down, A/V support, coordination of campus services, and serving as onsite customer liaison.

•  20% Coordinates reporting on behalf of the department including but not limited to:  Maintaining building inventory and preparing annual inventory report.  Identifying maintenance issues and submitting web-based work orders. Oversight of maintenance issues the Thompson Student Center. Assists in various day-to-day operational tasks including but not limited to:  Maintaining and repairing A/V equipment or working with IT and a 3rd party contractor.  Shampooing carpets/replacing carpet squares within the conferencing area.  Supervising and performing all building furniture moves and/or repairs.  Performing light audits. Operating scissor lift as needed for decorations in ballroom, dusting high areas and hanging/removing banners. Perform opening and closing tasks for the facility.

• 10% Perform various other duties as assigned.

 

Required Education and Experience:

• Bachelorâ™s degree in applicable field or equivalent combination of education and experience.

• Three years of related experience.

 

Knowledge, Skills, and Abilities:

• Demonstrated excellent customer service skills.

• Ability to take a lead role.

• Exceptional problem-solving, critical thinking, and time management skills.

• Capability to handle confidential and sensitive information with discretion.

• Ability to multitask and work cooperatively with others.

• Strong organizational skills.

• Effective verbal and written communication skills.

• Knowledge of word processing and spreadsheet applications.

• Ability to be accountable, responsible, and dependable member of the Campus Operations team.

• Ability to work flexible hours and extended schedule to support events and duties that take place outside the normal operating hours.

 

Other Requirements:

Requires work beyond normal office hours and/ or work on weekends.

Salary:

The target base annual salary is commensurate with experience with a target base salary range of $41,000 - $45,100 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:

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  About Tarleton State University

  Tarleton’s VisionTarleton State University will be the premier comprehensive regional university in the nation, dedicated to education, service and research. It is committed to being a university of opportunity for all students and believes it has a responsibility to drive regional innovation and job creation for all graduates.About Tarleton State UniversityTarleton’s innovative and transformative approach provides more than knowledge. Through real-world experiences and effective teaching, research, scholarship and service, students gain the know-how for promising careers, no matter their field of study.Tarleton has evolved into the near-perfect model of size, academic scope and affordability. Founded in 1899 and part of The Texas A&M University System since 1917, it combines the resources of a major public institution — more than 100 undergraduate and graduate degree programs, cutting-edge academic facilities, faculty experts — with its own brand of personal attention, history and community to be a first-choice destination for students across North Texas and beyond.Students can choose to study in one of seven colleges — Agricultural and Environmental, Business Administration, Educ...ation, Graduate Studies, Health Sciences and Human Services, Liberal and Fine Arts, and Science and Technology.The primary campus is in Stephenville, which consistently ranks as one of the best small towns in America. Additional locations are in Fort Worth, Waco, Midlothian and Bryan, complemented by a fully online Global Campus.Students come to Tarleton from around the world, representing some 30 countries and nearly every state in the U.S., and leave as moral, ethical thinkers with civility and integrity who contribute meaningfully to a global society.Tarleton State University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer. Students may select areas of study from six colleges: Agricultural and Environmental Sciences, Business Administration, Education, Graduate Studies, Health Sciences and Human Services, Liberal and Fine Arts, and Science and Technology.More than 60 bachelor's programs and 30 graduate degrees, featuring doctoral studies in educational leadership, have led more than 13,000 students from 45 states and more than 20 foreign countries to make Tarleton State their collective choice for a college education.Tarleton's research centers are daily searching for solutions to global problems. For instance, the Texas Institute for Applied Environmental Research conducts analyses to address environmental issues facing the state and nation, while the Southwest Regional Dairy Center, using an almost $1 million grant, is working on ways to turn animal waste into a viable energy source.Tarleton's blueprints for a brighter-than-ever future include a new applied sciences building with engineering laboratory space on campus in Stephenville, a new academic building on the university's planned 80-acre Fort Worth campus near Chisolm Trail Parkway, and $24 million in upgrades and improvements to the institution's venerable Memorial Stadium.Tarleton State University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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