Senior Audio-Visual Instructional Technology Project Specialist

Senior Audio-Visual Instructional Technology Project Specialist (Onsite)

*No Visa Sponsorship is available for this position.

Cornell SC Johnson College of Business

Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the Cornell Peter and Stephanie Nolan School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 232 research faculty, 46,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw--within the college, Cornell Tech in New York City, and Cornell University broadly.

Our Team: The SC Johnson College of Business Information Technology (IT) department plays a critical role in the success of the College by providing the technology and systems required to fulfill the mission. Our team members collaborate and partner with customers, IT@Cornell, top peer business schools, and vendors to solve problems, provide innovative and valuable business solutions, and share knowledge and resources across the campus. The intimate knowledge of the business functions of the college, the IT department's collaborative personal relationships with the customers and the pride in what they do helps to set them apart.

The Opportunity

The Senior Instructional Technology Project Specialist is the primary technology lead of all installed audiovisual systems supporting classrooms, conference rooms, and additional collaborative facilities for the SC Johnson College of Business which includes a portfolio of over 100 unique classroom, conference and meeting rooms spread across six buildings and two geographic areas, Ithaca, NY, and New York City.

The Senior Instructional Technology Project Specialist monitors and analyzes technology needs by constantly examining faculty, staff, and student satisfaction level. They use this feedback to inform evaluation of installed technologies for their effectiveness in supporting the College's goals, continually researches, designs, and implements new technologies as teaching and collaboration methods evolve, analyzes implications of proposed technology solutions, and maintains systems with emphasis on functionality, reliability, ease of use, and consistency.

The Senior Instructional Technology Project Specialist collaborates with both internal and external partners including Audio-Visual, acoustical, and electrical vendors, other college IT staff and facilities personnel.

This position has a dual reporting relationship where 80% of the role reports to the Associate Director of Instructional and Collaborative Technologies at the SC Johnson College of Business and the remaining 20% reports to Cornell Information Technologies, the university's central IT organization, providing tier 2 or 3 support for AV systems across campus.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

What We Need

Required Qualifications:

• Bachelor's Degree required (computer science, communications, electrical engineering, or related area preferred) with five (5)+ years of relevant experience or equivalent combination of education and experience.
• Possess in-depth knowledge of videoconference equipment, Crestron control systems, video switchers & distribution systems, digital sound processors (DSP), video recording & streaming.
• Basic knowledge of various audio, video and control standards including RS-232, Crestron DM, HD Base-T, HDMI, HDCP, h.323 and IP.
• Working level knowledge required for computer hardware/software including Windows, network equipment and protocols and broadband network facilities.
• Extensive project management and problem-solving skills. This role requires strong organizational skills in managing and monitoring multiple project schedules, budgets and expenses.
• Excellent customer service experience in a client-centered environment; proven leadership skills
• Proven ability to work under stressful conditions and extreme time constraints while meeting critical deadlines in a fault-tolerant environment.
• Excellent documentation: organizational and time-management skills with demonstrated initiative;
• A high level of interpersonal skills with the ability to communicate effectively with management, faculty, staff, students, and vendor personnel both in oral and written formats;
• Ability and initiative to conceptualize, and implement plans and custom solutions for dealing with a wide variety of technical, operational, and non-operational challenges.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

*A cover letter and resume are required for further consideration for this position.

*No Visa Sponsorship is available for this position.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

Preferred Qualifications:

• Experience with performing cost analysis, forecasting and technical writing.
• Knowledge of television studio control systems, including production switchers, camera control units (CCU), audio mixers/digital sound processors, character generators and digital video capture.

What We Offer

Rewards and Benefits

University Job Title:

Job Family:

Level:

Pay Rate Type:

Pay Range:

Remote Option Availability:

Company:

Contact Name:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

Union Positions

Current Employees:

Online Submission Guidelines:

Employment Assistance:

Notice to Applicants:

EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.