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IT Manager
IT@JH Client Technology Solutions (CTS) is seeking an IT Manager who is responsible for managing the CTS Central Regional IT team and its various customer locations across Baltimore. The manager's primary responsibility is to ensure smooth customer interactions, discover operational efficiencies, and encourage staff growth and retention.Specific Duties & ResponsibilitiesEnsure consistency and best practices across the region while leading successful engagements with customers while maintaining security, organizational standards, and compliance. Encourage innovation and timely resolution of incidents and service requests. Find opportunities to provide bandwidth for the team to excel to ensure the customers


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