This position manages the complex assessment/exam process for undergraduate and graduate nursing programs for approximately 1,200 students. The coordinator implements the assessment and communication plan in collaboration with the School of Nursing (SON) faculty to adhere to published testing protocols in the undergraduate and graduate handbooks. The coordinator leads and manages the student HESI testing, student accommodation testing, and use of electronic testing programs (Examity and ExamSoft), testing security measures, mid-term and final exam testing schedules, and supports faculty in test creation, blueprinting, and analysis. The coordinator reports to the Assistant Dean for Instructional and Clinical Technology.
As a condition of employment, Duquesne University requires all new employees —full-time and part-time, including adjunct faculty—to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment.
New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact email@example.com. Employees with approved exemptions will be required to be tested on a regular basis.
DUTIES AND RESPONSIBILITIES:
Administrator for exam creation, management and delivery software. Primary contact for exam vendors including Elsevier, ExamSoft and Examity. Ensures secure exams and effective proctoring.
Direct liaison to Elsevier to facilitate exam ordering and creation, scheduling, administering and successful student completion of HESI tests; resource for Elsevier and provides appropriate feedback, interprets and articulates Duquesne exam policies for student assessment.
Utilizes analytic and decision-making skills to facilitate the exam process and to manage the assessment process for multiple programs. Responsible for successful completion and upload of 40,000+ exam files annually from a wide variety of hardware devices, operating systems and software applications.
Coordinates student exam process with faculty. Analyzes and disseminates student performance data to administrators and faculty, manages test ordering, oversees room and computer lab reservations, schedules testing for all levels, and troubleshoots any issues with HESI, Examity, ExamSoft or other testing applications with outside vendors and CTS.
Coordinates with Office of Disability Services and Office of Student Affairs to oversee testing for nursing students with special accommodations, arranges for proctors, creates separate room reservations that adhere to required accommodation, and maintains database and compliance issues as outlined in accommodation verification letters.
Manages Graduate Assistant (GA) proctoring staff including hiring personnel to fill proctor positions and scheduling of GA staff. Reviews and submits GA hourly time sheets. Works closely with nursing staff to fill open positions. This position may be required to proctor exams if proctoring schedule cannot be filled.
Upholds and executes SON testing standards and ensures policies are adhered to throughout the testing process, including collaborations with Elsevier and ExamSoft.
Manages and implements the content mapping process and identifies and creates initiatives for continuous quality improvement.
Maintains and analyzes databases and files to manage and track exams.
Assists all undergraduate and online students throughout the exam process to ensure quality assessment processes with a variety of testing platforms.
Collaborates directly with undergraduate and graduate chairs and faculty, Assistant Dean for Instructional and Clinical Technology, Associate Dean for Student Affairs, and Office of Disability Services.
Collaborates with Office of Student Affairs in the identification and development of examination strategies.
Collaborates with faculty to create and post ExamSoft testing in courses, assist with Canvas LMS testing, maintain test bank of questions, arrange for make-up exams and manage accommodation verification letters for adherence to outlined accommodations.
Oversees exam file management for undergraduate and graduate programs and assures file upload completion for analysis and grade distribution.
Responsible for Exam Administrator role for the School of Nursing; checks exams for technical accuracy, posts exam files for every exam, imports roster and course information, regularly updates database according to active registration and corrects errors in system.
Follows policy and procedures for confidential student information.
Maintains accurate exam data in HESI, ExamSoft and Examity through assessment process: data import, account set-up, mock exam, exam creation, deployment, exam analysis, grade recording.
Provides faculty and administrators with exam results and data summaries.
Maintains knowledge of advances in technology that could lead to academic integrity violations, implements strategies to maintain the integrity of assessment, oversees Examity remote proctor usage in the graduate program, reviews testing results for potential violations of academic integrity policy, and creates and implements proctor guidelines for addressing potential test security issues.
Creates schedule for mid-term and final exams for accommodation students, collaborates with undergraduate department chair to finalize exam schedule, oversees room reservation for accommodation student exams, schedules and arranges for department staff and GA proctors for exams using SignUpGenius.
Creates and implements training for new faculty on the process of test creation including creating test blueprints and aligning assessments to teaching, assists faculty with tests, conducts faculty in-service training on successful test creation and delivery.
Completes other duties as assigned.
Bachelor’s degree in technology, education or a related field from an accredited institution.
At least 2 years professional experience in supporting educational use of technology in the University setting and a variety of audio/visual applications and technology equipment.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Possesses highly developed analytical skills to make exam decisions with appropriate support
Ability to review statistical testing data.
Excellent organizational and database skills.
Experienced at managing and prioritizing complex, multi-part tasks.
Self-motivated with proven ability to plan, organize and execute projects that require careful attention to detail.
Willingness to work flexible hours and additional hours to accommodate both early morning, evening, and weekend exams. Available by phone and email outside of regular work hours to quickly respond to exam issues.
Customer service skills and a strong service orientation; ability to travel to various campus locations, ability to maintain composure during difficult situations, work under pressure with minimal breaks during busy exam weeks, and work with frequent interruptions.
Ability to work independently and in a team environment, and with diverse constituents.
Ability to maintain and establish professional, effective and collegial working relationships with faculty, staff, students and vendors.
Ability to provide feedback in a professional, caring manner.
Creative problem solver with strong critical thinking skills.
Proficient oral and written communication skills.
Excellent computer and technology skills: Windows/Mac, iPads, Microsoft Office, exam applications; knowledge and use of computer examination hardware/software, experience researching and supporting technology solutions for teaching and learning.
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Applicants are asked to submit a cover letter, resume, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.