In collaboration with campus partners, this position is accountable for the successful operation of Colgate's learning and event spaces across campus. This role will oversee the repair and installation of classroom equipment, working with colleagues, manufacturers, and vendors to ensure Colgate's standards of practice are followed. This role will assess learning spaces frequently and develop recommendations to improve functionality that will help define the annual renewal cycle project. This role will work strategically, as a key contributor, with cross-functional teams in the design, support, planning, and delivery of academic technology.
This role will: - Work strategically, as a key contributor, with cross-functional teams in the design, support, planning, and delivery of academic technology. - Research, benchmark, evaluate, and provide recommendations regarding audio/visual technologies and learning space concepts that enhance operations and improve learning environments to promote the best possible learning experience. - Provide insight and expertise in the execution of audio visual and learning space projects through the project management lifecycle. - Design and develop infrastructure drawings, prepare AV Design documents and renderings, and schematics for AV Systems. - Manage the deployment of audio visual equipment including but not limited to data projectors, TVs, control equipment, peripherals, audio gear and video production equipment. Manage the diagnosis and repair, and maintenance of learning spaces technology, as noted above. - Manage the technical assignments and activities of a diverse team of student workers and cooperative work/study employees, and provide training and leadership to them as necessary. Design and develop how-to documentation, tutorials, and digital content to assist internal staff and end users to advise on the appropriate use of technology. - Provide expert technical support for strategic installations including, but not limited to, campus webcams, digital signage and presentation wall technologies. - Coordinate, collaborate, and consult with stakeholders (academic and non-academic) on the design of space and integration of audio/visual technology. Ensure that all designs are sustainable, usable, and meet end user goals. - Assist colleagues with event support duties and become proficient in the operation of embedded AV systems in event spaces. - Maintain general awareness of advances and current trends in technology. Research issues and resolutions to technical problems. Acquire and maintain technical knowledge through reading, self-paced training, computer-based training or video-based training, courses, seminars, and other methods as necessary.
- Four years of experience with electrical technology, AV support or academic technologies. - A combination of education and experience will be considered. - Strong interpersonal and customer service skills and a high level of technical skill to classroom equipment performance monitoring, preventative maintenance, field repair, and stakeholder training. - Extremely well-organized and detail-oriented. - Highly proficient with computer applications (i.e Word, Excel, and Google Apps) and willingness to department specific software applications. - Demonstrated ability to work inclusively with a diverse team and serve a diverse population.
A Bachelor's Degree is required, preferably in Information Technology, Electronics, Telecommunications, Educational Technology or a related field.
A related degree, or equivalent additional professional experience in the activities listed in the Accountabilities section will also be considered.
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.
Internal Number: 3317
About Colgate University
Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students and faculty in local, national, and global communities.