Achieve Revenue Goals by identifying new clients and new opportunities (single-source or bid) in assigned target market(s), developing & maintaining strong, trusting relationships with clients, and developing detailed Proposals that respond to client’s needs for AV design and Integration.
Maintain a strong sales pipeline
Build, strengthen, and manage current client accounts and develop new client-for-life relationships
Hold bi-annual strategic planning meetings with high value clients
Provide exemplary customer service during any client interactions, instilling confidence both in our capabilities and our trustworthiness to deliver on a commitment of excellence
Pursue new business in assigned target markets including identify and develop potential new clients within and around current clients
Exhibit a consultative sales approach to determine the customer’s AV needs, and guide clients through a documented discovery and scoping process
Sell full range of client services (e.g. design services, support agreements, etc.)
Partner with internal teams to provide the best client experience that will “Wow” the client
Provide internal clients with complete, thorough project information and details including, but not limited to, Design Requirements Form, Site Survey, Drawings, Photos, etc.
Support the resolution of client issues
Maintain compliance with KONTEK policies, systems, and CRM tool
Actively seek and demonstrate continuous growth in knowledge of current and new technologies relevant to KONTEK’s product and service offerings, strategic vision, and impact to clients
Provide strategic input to Director, Account team regarding company and team strategy (e.g. pursuit of new markets, process improvement, client satisfaction, etc.)
Other responsibilities as assigned
Self-motivated team player who takes initiative to solve problems and create opportunities
Demonstrated success delivering on-target, quantifiable results with customer satisfaction
Bachelor’s Degree (preferred) in Business, Marketing or related Field
5 years technical sales experience
Cold calling, prospecting and referral-based business development experience
Experience with strategic planning and implementation
Strong Presentation Skills
Background in AV preferred
Uphold KONTEK’s Core Values
Additional Salary Information: + sales bonus
About KONTEK Systems, Inc.
In operation since 1988, Kontek Systems is a design/build audiovisual integration firm headquartered in Durham, North Carolina, providing the customer concept integration, installation, custom features, and support for a loyal and growing base of clients.