Manager, Collaboration and Classroom Technology Services
Employee Category: Exempt
Pay Range: $75,000 or higher depending on education and experience
Full/Part Time: Full Time
Position Summary: The Manager, Collaboration and Classroom Technology Services is responsible for understanding the needs of the university and then delivering quality software, hardware and process solutions in collaboration spaces and classrooms across the University of Idaho. Through the development of relationships inside and outside the university and through the leadership of the Collaboration and Classroom Technology Services team, this position will recommend and then deliver both solutions and appropriate training that allow for academic and administrative professionals to deliver information in offices, conference rooms, classrooms, and specialty spaces.
Minimum Qualifications: Seven years or more of progressive experience in developing, installing and maintaining technology solutions for collaboration spaces and/or classrooms. Two or more years of experience team building, motivating, mentoring, training, and leading a diverse and highly technical staff.
Experience in the following: developing positive relationships with customers, peers, supervisors, vendors and other partners working in a customer service-oriented team environment to accomplish shared goals managing multiple complex multi-stakeholder technology projects with competing deadlines analyzing information, identifying problems, defining alternatives and developing and implementing solutions to resolve the problem translating complex technology concepts into clear language for general audiences researching and composing a variety of business documents and reports presenting in large group, team and individual settings
Preferred Qualifications: Bachelors or higher degree Direct experience in instructional technologies Experience with professional-grade audio-visual systems Experience managing a cloud-based videoconferencing system Experience working in collaboration space and classroom technology support in higher education Applicable certifications in related areas
Physical Requirements & Working Conditions:
Posting Number: SP002646P
Posting Date: 11/18/2020
Closing Date: 12/2/2020
Open Until Filled: No
Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
Since 1889, the University of Idaho has provided motivated students with a transformative higher education experience that prepares them to solve real-world problems and achieve success in their lives and careers. Beginning with our beautiful residential campus in Moscow, the university’s reach extends throughout Idaho, serving over 12,000 students with educational centers in Coeur d’Alene, Boise and Idaho Falls, a research and extension center in Twin Falls, plus Extension offices in 42 counties. One of the nation’s land-grant research universities, U of I is a noted national leader in student-centered learning and interdisciplinary research that promotes public service. Our work serves businesses and communities, advancing the pursuit of diversity, citizenship and global outreach.