Working under general direction, provides administrative support to an office. May train lower level staff members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Solves complex issues related to administrative support; provides functional advice as needed.
Performs general Concierge duties as needed. Performs technical duties (e.g. working with multimedia software, setting up A/V equipment, initiating web or video conferencing).
Coordinates Facilities projects within an office to include notifications (e.g. employees of scheduled disruptions and property management on vendor access needs).
Assists in record-keeping system maintenance; ensures staff compliance with company policies and procedures. Reviews and approves record retrieval requests.
Oversees the maintenance of office equipment (e.g. copiers, phone systems and both color and B&W printers). Solves for minor equipment problems.
Oversees maintenance of off-site storage records (e.g. tape back-up and hard copy). Provides guidance on company document retention policies and procedures.
Maintains vendor relationships with vendors that provide services and goods to the office.
Assists in the completion of the office Business Continuity plan.
Provides administrative support to Sales Management and Leadership teams in preparation of quarterly Managed Brokerage workbooks, business plans, travel arrangements and other projects.
Work directly with GBSS Global Compliance and Controls to manage and execute all internal/external audit
Assist Security Infrastructure manager in coordinating service for card access and CCTV on the America's region
Serve as the Access Control's SME in QAccess and Lenel
Assist Access Control management in development of all Access Control procedures (SOP, Policies, Guidelines)
Train team members on various Access Control applications, and Access Control processes
Serve as the site-level POC for Security Infrastructure vendors
Other duties as needed.
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required.
Bachelor's degree preferred. Minimum of four years of related experience.
Previous experience within the Real Estate industry preferred.
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations.
Ability to solve problems in standard situations.
Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Knowledge of Financial software systems.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Internal Number: 20010979
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.