The Zoom Telephony Engineer will be an integral part our global field engineering team, offering freedom and flexibility as well as a different working environment most days. Working across different client sites you will use your engineering skills and technical knowledge to assist in installing and integrating zoom videoconference and AV equipment.
The ZoomTelephony Engineer will architect, design, plan, implement and support IP Telephony related technologies including and not limited to Cisco IP Telephony and voicemail platforms, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiated Protocol (SIP), and Public Switched Telephone Network (PSTN) gateways.
Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers with minimal supervision.
Telephony Engineer troubleshoots and resolves complex problems.
Administration of SIP and Media Servers.
Design and Deploy SIP VOIP trunking architecture.
Telephony Engineer manages 3rd party telecom carriers and mobile providers.
Zoom Telephony Engineer will have experience with network design, implementation and support in redundant, dynamic, multi-homed configurations and SIP infrastructure
Implementation and Administration of SIP and Media Servers
Linux and Virtualization implementation and administration.
Experience with Routing and Switching protocols and technologies (including IP and Legacy Telephony).
Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines.
Excellent communication and organizational skills with the ability to prioritize an often-conflicting workload.
Innovative, with the ability to implement problem solving initiatives.
Flexibility regarding working hours and willing to travel extensively.
High level of professionalism and customer awareness.
Supervisory Responsibility: None
Work Environment: Varies depending on client site
Position Type/Expected Hours of Work: Full time, 37 hours per week.
Travel: Flexibility and the ability to travel is an essential part of this role.
Required Education and Experience:
Experience in a Telephony Infrastructure Engineer or similar role.
Internal Number: 004
DMS is a global leader in video collaboration and custom AV. Specializing in high-quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering individualized service to customers.