Provide professional multimedia presentation design consultation, project management, and engineering support for existing and future School of Medicine classrooms, conference rooms and AV systems utilized by faculty, staff and students. Provide on-site, preventive and on-call troubleshooting and support for classroom AV and technology systems, including presentation, videoconferencing and lecture recording systems. Work with faculty and educational support staff to encourage the skills in the use of instructional technology and classroom resources
Ability to communicate effectively, clearly and with appropriate detail for the audience.
Considerable experience in project management from initiation through project closure.
Considerable experience in media systems integration, including design, installation, commissioning and maintenance.
Demonstrated knowledge of video and audio transmission, such as videoconferencing, video streaming and lecture capture.
Demonstrated knowledge of media presentation and AV design software, such as computer aided design (CAD), Microsoft Office, Smartsheet, Crestron control systems and DSPs.
Demonstrated ability to supervise multiple projects and schedules concurrently, keeping projects on time while updating clients of project status in a timely fashion.
Demonstrated general knowledge of videoconference equipment, such as codecs and bridges, and standards-based videoconference delivery, such as H.320 & H.323.
Demonstrated general knowledge of software codecs, such as Zoom and WebEx, and familiarity with using and setting up alias-based dialing.
Demonstrated general knowledge of desktop and portable computer hardware, Mac & PC operating systems, peripherals and adapters
Strong technical and creative problem solving skills.
Ability to apply knowledge and experience to create novel solutions when facing novel situations.
Strong oral and written communication skills.
Ability to quickly learn and apply sophisticated software applications and hardware configurations.
Ability to lift and carry 50 lbs. for a short distance.
Ability to perform duties independently in a timely and punctual manner.
Ability to collaborate as an effective member of a busy technology service team.
Ability to perform duties in a diverse work environment with frequently shifting priorities
At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.