Minimum Education: - High School Diploma or equivalent - Associateâs Degree in Information System, Information Technology, or related field preferred
Minimum Experience/Knowledge: - Minimum of 3 â 5 years of A/V technical support; - Experience with web, audio, and video conferencing solutions; - Experience with Cisco Telepresence; - Must demonstrate exceptional customer service; - Strong written and verbal communication skills; - Strong troubleshooting skills and ability to work with minimum supervision; - Strong ability to learn and retain new information with ease; - Willingness to assume additional responsibilities and work on projects as needed; - Must be able to work independently and cooperatively in a team.
Required License/Certification: - LA City Fire and Safety Certification. If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date. The Audio Visual Technician is responsible for configuring, operating, training, maintaining, and supporting audio/visual (A/V) systems and services. Additionally, the A/V Technician will communicate and coordinate with other departments, staff members, outside agencies, and vendors. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.