Rider University invites applications for the position of Technical Support Coordinator. This position is the main contact for technology support on Rider University's Princeton campus - Westminster Choir College. Successful candidate's main priority is providing media support for faculty, students, and staff by supporting campus wide media needs which includes: supporting all audio visual technology in classrooms and meeting spaces with installed or supplemented technology; providing high level audio and video recording, editing and video conferencing support; encoding media for use with University's learning management system; organizing requests for service as well as operate technology for promoting University initiatives (Open House, Convocation, Commencement and Town Hall meetings as examples). Candidate's second priority is providing technical support for students, faculty and all levels of staff for PC/Mac hardware, software, printers and light network issues which includes: supporting student and teaching labs and studios; monitoring Help Desk ticketing system database for any incoming requests; communicating with the Office of Information Technology team members as needed; hiring, training, scheduling and supervising student workers; supporting all print locations on campus with assistance from the student worker team; interacting with external vendors as needed; and supporting technology in all labs and teaching spaces.
The Rider University community is composed of faculty, staff and students from a wide range of cultural backgrounds. Candidates with a demonstrated commitment supportive of the multicultural needs of Rider University and the surrounding community are highly desired.
Rider University has once again been included as one of the nation’s best universities by US News & World Report 2019and remained in the top tier in the Regional Universities – North category at number 35. Additionally, The Princeton Review named Rider among its “Best 382 Colleges” in the nation. Both publications have ranked the University favorably in their respective surveys for more than a decade.
Rider University is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, handicap/disability, Vietnam-era/disabled veteran status, gender identity or expression, or any other non-job related criteria.
Successful candidate must possess an Associate or Bachelor's degree in a technology field or comparable experience and coursework, along with a minimum of 5 years' experience in media/AV technologies, preferably in higher education. Additional experience/skills include: experience with Audio/Video Production, both live and recording backgrounds, as well as Production Equipment, Video Conferencing, Cable TV Systems, Audio Technologies; skill in the operation and setup of computers, Mac and PC, as standard tools including a sound understanding of software, peripherals, printing and networking; proficiency in the use of basic hand and power hand tools required to perform installations and repairs; and demonstrated organizational skills, experienced record keeping and attention to detail.
About Rider University
Rider University welcomes students from throughout the region, across the nation, and around the world who seek to be challenged and supported as active members of our inclusive and vibrant living and learning community. Committed to student growth, transformation and leadership, we connect rigorous academic, artistic and professional programs of study with a rich array of learning experiences that engage students inside and outside the classroom. We prepare graduates to thrive professionally and to be lifelong independent learners and responsible citizens who embrace diversity, support the common good, and contribute meaningfully to the changing world in which they live and work.
Founded in 1865, Rider has 71 undergraduate and 28 graduate degree programs in business administration, education, liberal arts, sciences, music, fine and performing arts, counseling, human services and leadership; and 27 undergraduate and graduate certifications supported by 248 full-time faculty, 99% of whom hold a doctorate or the highest degree in their field.
Rider is home to nearly 4,100 undergraduate and 1,050 graduate students representing 85 countries, 41 states, and 2 US territories. We ha...ve 20 (10 men's and 10 women's) National Collegiate Athletic Association (NCAA) Division I teams, are a member of the Metro Atlantic Athletic Conference (MAAC), Eastern Wrestling League (EWL) and Eastern College Athletic Conference (ECAC), and have active club and intramural sports programs.
With campuses in Lawrenceville and Princeton, N.J., we are within easy driving distance of both Philadelphia and New York City. Rider's 280-acre Lawrenceville Campus has 43 buildings, as well as athletic fields, tennis courts, an indoor swimming pool, and lake. Westminster Choir College's 23-acre campus in Princeton has 14 buildings. In addition, we have over 20 residence halls equipped with voice, video and data service. Our two libraries are home to 451,000 print volumes, 661,000 microforms, more than 82,000 scores and music-related books, approximately 5,500 choral music titles in performance quantities, over 35,000 sound and visual recordings, and access to more than 100,000 periodical titles in a mix of print and electronic formats.
Rider is regionally accredited by the Middle States Commission on Higher Education and holds specialized accreditation with the Association to Advance Collegiate Schools of Business (AACSB), the National Council for the Accreditation of Teacher Education (NCATE), the National Association of Schools of Music (NASM), the Council for Accreditation of Counseling and Related Education Programs (CACREP), and the National Accreditation of School Psychologists (NASP). Rider is also on the approved list of the American Association of University Women and the American Chemical Society. U.S. News & World Report ranks Rider in the top tier of northern regional universities.