Location: Binghamton, NY Category: Professional Posted On: Tue Nov 5 2019 Job Description:
Budget Title: Instructional Support Technician (SL-3)
Salary: $52,000 - 68,000
Binghamton University is seeking an experienced, energetic, engaging and collaborative individual to manage and support the media operations and media equipment for the Event Center and other athletic venues.
The Events Center and other athletic venues in Binghamton University hosts approximately 100 athletics events and 30+ other major events annually. Many of these events are internal events, but several are external events where external clients use the venue. Most of these events are live streamed using different media technologies.
The Event Support & Integration Engineer will be responsible for providing design input for the equipment and media solutions for all the relevant venues, supporting integration of the new equipment, preventive and reactive maintenance of all equipment, and for management and operations of all equipment in these venues. Additionally, the incumbent will be responsible for implementing, operating, and maintaining all necessary software.
The incumbent will be responsible for interacting with events staff and internal or external clients in planning for the technology needs of the event, making necessary preparations, conducting load-in, staffing the technology aspect of the event, and load-out. Finally, the incumbent will be responsible for responding to media services needs of Information Technology Services.
The incumbent reports to the Director of Operations and Infrastructure in Information Technology Services and Associate Director of Athletics - Communications.
Provide design input for all media equipment, software, and integration for the Events Center and other athletic venues
Provide technology and media support to live broadcasts athletic events on ESPN and other digital platforms, as well as high visibility meetings, conferences, and client events
Meet with events staff and event owner to assess the technology requirements of the event and create an event plan to address all of the requirements
Assemble, prepare, and setup the necessary equipment prior to the event and test
Staff the event and operate all media and audio visual equipment
Provide event recording and broadcasting functions
Maintain and troubleshoot all related equipment
Plan, design, install, configure, and upgrade hardware, operating system, and software for all the media services equipment; applying patches/fixes; managing security; managing and monitoring system performance, file systems and local network; and improving availability and reliability
Act as a liaison to other technical groups on issues with implications impacting multiple groups
Evaluate related hardware and software products and make recommendations for adoption
Stay current with the technology and capabilities in media domain and propose project plans to incorporate new technology and capabilities which will improve service provision in this area
Prepare, maintain, and publish equipment inventory
As many of the events supported by the incumbent will be after regular business hours, on weekends, and on holidays, the incumbent's work hours will be variable
Must be able to maintain data confidentiality and compliance with regulatory requirements (HIPAA, FERPA, PCI, etc.)
Associate's Degree in a related field
Minimum of four years of relevant experience in the support of technology/equipment and associated users at venues or events
Experience with complex audio and video equipment, including cameras, microphones, lights, mixers, audio boards, video boards, streaming equipment, both hardware and software
Demonstrated curiosity, interest, and ability in keeping abreast of technology
High degree of personal integrity and standards of professional conduct
Experience and ability to interact with senior management
Ability and experience in a fast-paced environment with minimal to no direct supervision
Proven ability to engage simultaneously in multiple projects and bring them to successful completion
Excellent decision making and problem solving skills and effectiveness in getting things done collaboratively
Ability to interact effectively with a wide variety of users with different expectations and backgrounds
Experience in a complex and diverse organization
Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a changing business environment
Excellent customer service skills
Bachelor's Degree in a related field
Experience in higher education
Experience in a university-based or a research technology environment
Experience in working in a large complex organization
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Internal Number: 117673
About Binghamton University
Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character — shaped by outstanding academics, facilities and community life — promotes extraordinary student success.
Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.