Reporting to the Assistant Director of Technical Services, the A/V Manager will provide operational leadership for all elements of the technical/audio visual services at the assigned location(s) to ensure a customer focused service delivery. Responsible for the maintenance and daily operations of assigned events/locations. Directs the technical services support for all assigned events.
Leads the Technical Services support for assigned events. Responsible for coordinating and scheduling all audio visual services for assigned events.
Under the direction of the Assistant Director of Technical Services, establishes procedures, standards and practices for the operation and maintenance of Event Management's complex technical inventory of audio/visual equipment, sound equipment, and light equipment to ensure a customer focused service delivery.
Adheres to the operating budget for the maintenance, repair and replacement of technical equipment.
Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls.
Collaborates with other members of the Event Management team to ensure services meet/exceed customers' expectations.
Interacts effectively and diplomatically with the University community including staff management, campus departments, student organizations, and the general public. Develops relationships with people from public areas of the University to maintain a customer friendly environment.
Special projects, continuous improvement initiatives, and other duties as assigned.
Bachelor's degree and/or its equivalent required.
A minimum of two years' related experience is required.
Supervisory experience with a demonstrated ability to program work flow and coordinate schedules is preferred.
Excellent organizational skills necessary.
Must be computer literate and proficient in Microsoft Word, Excel with familiarity of data management essential.
Ability to exercise good judgment, work under pressure and carry out multiple tasks with minimal supervision necessary.
Must be able to work flexible hours, including evenings, weekends, and holidays, as schedule dictates.
Excellent customer service orientation and interpersonal skills required with an ability to communicate with a diverse constituency.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 504277
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.