The Partnership for Public Service is a nonpartisan, nonprofit organization with a big mission: we’re working to ensure the federal government is dynamic, innovative and that it effectively serves the American people. We’ve got a great team that helps make it happen.
Our staff is diverse in experience and perspective, but at our core, we share a lot of the same traits. We are mission-driven, creative, collaborative, optimistic and inclusive.
Our work is strategic, fast-paced and guided by our values:
Passion for public service and our work toward a more effective government.
People who promote a culture of learning, leadership, collaboration, inclusion and respect.
Persistence to drive change, take strategic risks and deliver results.
Promise to be trustworthy, nonpartisan and fiscally responsible.
We hire smart and friendly people who are great at what they do and good to one another in the process. Are you ready to join our team?
This position leads all audiovisual efforts for the organization, coordinates with staff across the organization on online programming and identifies potential new technologies that would be beneficial for on-site and online events and programs.
The AV Technician supports a variety of events and programs held at the Partnership utilizing sound and visual systems. This person must be able to set up, operate, troubleshoot and maintain equipment that may include microphones, speakers, displays, cameras, audio mixer, video switcher and other system components. The AV Technician must provide superior customer service in a professional, fast-pasted office setting at events with high-level stakeholders and be able to communicate comfortably in a business environment. This job also requires PC and Mac skills and familiarity with varying software and programs.
ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES
Manage all organization AV systems and equipment.
Lead the setup, operation, maintenance and troubleshooting of audio, visual and related systems.
Serve as lead AV system operator for live events, including panel discussions, livestream broadcasts, videoconference sessions, video and audio recordings.
Collaborate with internal and external event organizers to determine appropriate AV solutions and deliver successful events. Support internal and external presenters with all AV needs.
Serve as technical lead for organization webinar programs, including online platform administration, phone integration and vendor management, and live captioner coordination.
Document standard operating procedures for equipment and technology use; train staff to further build organization technological capabilities.
Work with program delivery colleagues to identify, evaluate and implement new technologies and solutions that will improve on-site and online program delivery.
Provide operational support and guidance for communications team video recording sessions and similar projects.
Provide other specific AV setup and equipment to include but not limited to: Skype/conference calls, table mics/call-ins, livestream management, video system, webinars, monitors, speakers, microphones, recordings and Vimeo uploads.
Maintain inventory of AV equipment, accessories and related items.
Other duties as assigned.
Ability to work both independently and as a member of a team.
Ability to interact with all levels of the organization in a courteous, collegial, concise and customer-oriented manner.
Experience dealing with user and client feedback.
Excellent time management, organizational skills and attention to detail.
Ability to work quickly and accurately.
Clear and effective communication though demonstrated outstanding written and verbal skills.
Ability to translate complex technical concepts for non-technical stakeholders.
Ability to manage ambiguous situations and thrive in a fast-paced, dynamic environment.
Ability to work under pressure in a fast-paced environment.
Considerable experience and knowledge of audiovisual technologies and equipment and ability to problem solve technical issues.
Demonstrated experience as a live system operator, including live sound, wireless systems, presentation audio and video.
Demonstrated ability to learn new technologies and equipment and train and support staff on use.
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Bachelor’s or Associate’s degree or equivalent professional work or military experience.
One to three years relevant experience required working in a service-oriented customer support, technical support or related field.
Working knowledge of Microsoft Windows and Microsoft Office 365 strongly preferred. Familiarity with Mac operating systems preferred.
Working knowledge of and demonstrated proficiency instructing others in using Adobe Connect, Skype For Business, Zoom or similar webconferencing platforms preferred.
Experience with livestream setup and operations such as Wirecast, U-Stream and YouTube preferred.
SUPERVISORY RESPONSIBILITY/REPORTING STRUCTURE
This position reports to the Senior Design and Web Manager. This position has no direct supervisory responsibilities.
This job operates in a professional office environment in Washington, DC. This position requires consistent use of office equipment such as computer, telephone, printer and scanner. This position also requires standing, lifting, bending, reaching, pushing, pulling and other physical motions for moving and transporting equipment with weight up to 50 pounds, This position requires the ability to assess visual and auditory output.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position with regular work hours Monday-Friday, 9 am to 6 pm—however, a flexible or varying work schedule to include early mornings, evenings and weekends will be necessary as Conference Services team hours are dependent on daily meeting and event schedules. There may be occasional evening or weekend activities required.
If travel occurs, it is usually local and during the business day.
SALARY AND BENEFITS
The Partnership offers a compensation package that includes a competitive salary; medical, dental and vision coverage; life insurance; long- and short-term disability insurance; a 401k program with a 4 percent employer match; opportunities for training and development; 15 days of annual leave per year, 10 days of sick leave per year, plus all federal holidays and the day after Thanksgiving off; and subsidized use of an on-site exercise facility.
The Partnership is an inclusive organization that fosters learning, collaboration and respect. We actively recruit for diversity in our workplace, believing that a range of backgrounds, perspectives and experiences contributes to our mission of revitalizing government. The Partnership for Public Service is an equal opportunity employer and will not discriminate against any applicants for employment on the basis of race, color, religion, sex, age, national origin, veteran status, disability; or on any other basis prohibited by law.
About Partnership for Public Service
The Partnership for Public Service is a nonprofit, nonpartisan organization that strives for a more effective government for the American people. Through a combination of cutting-edge research, innovative legislative initiatives, leadership training and campus-based outreach programs, the Partnership advocates reforms to build a more effective government for the American people.
We believe that good organizations start with good people, and we strive for excellence in pursuit of our mission through the values that guide our work:
• Passion for public service and our work toward a more effective government
• People who promote a culture of learning, leadership, collaboration, inclusion and respect
• Persistence to drive change, take strategic risks and deliver results
• Promise to be trustworthy, nonpartisan and fiscally responsible
The Partnership is an inclusive organization that fosters learning, collaboration and respect. We actively recruit for diversity in our workplace, believing that a range of backgrounds, perspectives and experiences contributes to our mission of revitalizing government.