The Educational Media Operations Supervisor will provide Pace University students, faculty, administrators, staff and guests with excellent presentation and educational technology support. Working with clients to assess their needs, the Operations Supervisor will recommend and implement best solutions and coordinate delivery of those solutions to classrooms, meeting rooms and presentation venues.
The Audio Visual Technician will be part of a team of IT professionals who provide audio visual support to end users. Responsibilities are but not limited to:
Audio visual set up, operate, maintain and repair equipment used to enhance classroom technology and live events.
Record meetings and presentations, adjust AV equipment, coordinate student workers and provide technical support for video conferences, webinars/web conferences and distance-learning classes.
Supervisor will be required to edit, copy and store recorded videos and DVDs, track inventory of equipment and work with student workers to coordinate schedules for office coverage.
Assistance with the implementation of new technologies, equipment, and training related to video conferencing and audio/visual services campus wide.
Perform service tasks in a timely and quality conscious manner. Such tasks include but are not limited to: pulling cable, install connectors, projector mounting / hanging (ceiling mounts) Etc.
The supervisor will be required to be proactive and suggest new ideas and programs to enhance staff/faculty and student experience and implement them.
A Bachelor’s degree or imminent (working towards) preferred.
A minimum of one-year experience working with audio, projection and videoconferencing systems required. Demonstrated ability to work with university students, faculty and staff.
Must be able to transport, assemble, maintain and repair equipment used in multimedia production. Knowledge of camera and lighting techniques, familiarity with editing equipment and software is a plus.
Experience with Crestron and CISCO systems is a plus.
Must be proficient with MS Windows, MS Office and using web resources. Any Mac experience is a plus.
Experience working in a multiple reporting environment and handling multiple projects simultaneously.
Must be able to easily lift 40 pounds.
Good understanding of the complexities and challenges of providing excellent customer service.
Excellent written and verbal communication skills.
ITS is dedicated to service excellence on the part of all of its employees. Successful candidates must have a customer-based orientation and a strong service ethic in prior functions and work experience.
Typical hours for this position are Monday - Thursday 12pm - 8:00pm and Fridays 10am - 6pm
Flexibility with scheduling is necessary to meet the constantly evolving job requirements (including some early morning, late nights and weekend work).
Internal Number: 198840
About Pace University
Since 1906, Pace University has produced thinking professionals by providing high-quality education for the professions with a firm base in liberal learning amid the advantages of the New York Metropolitan Area. A private university, Pace has campuses in New York City and Westchester County, enrolling almost 13,000 students in bachelor, master, and doctoral programs in its College of Health Professions, Dyson College of Arts and Sciences, Elisabeth Haub School of Law, Lubin School of Business, School of Education, and Seidenberg School of Computer Science and Information Systems.