Ballard Spahr LLP a leading national law firm is accepting applications for a Senior A/V Specialist in our Philadelphia PA office. The Senior Audio Visual Specialist provides support for all video teleconferencing (Cisco and Polycom VTC endpoints), AV services (Audio and Web based conferencing), Collaboration technology (Webex, Team clients) and Voice systems (Cisco) throughout the firm. This position ensures that all collaboration technology and conference room equipment remains operational for end users through daily use.
As A Senior Audio Visual Specialist, You Will
Set up, monitor and provide ongoing support for AV, video recording and video conferencing services using Cisco TMS, CMS and cloud based services.
*Support on-site multicast webcasting/content streaming on internal and external networks.
*Coordinate AV logistics and set up audio visual equipment in accordance with scheduled events.
*Troubleshoot video teleconferencing (VTC) endpoints and solve issues regarding conference room audio and video equipment.
*Track all AV and VTC service requests by utilizing the Firm’s tracking and support system.
*Resolve, document and follow up on customer related outages and incidents.
*Maintain and track inventory of all AV and video services equipment.
*Perform quarterly preventive maintenance on VTC systems and identify any equipment in need of corrective repairs.
The selected individual will be self-motivated with strong customer service and team building skills, have an exceptional attention to detail and excellent organizational and problem-solving skills. Solid communication skills and the ability to communicate with non-technical personnel are required. The ability to work independently, set priorities and manage multiple deadlines is essential.
Ballard Spahr is not accepting resumes from search firms for this position.
Ballard Spahr offers excellent compensation, a comprehensive benefits package, and a generous paid time off program. For immediate consideration, please visit https://ballardspahr.silkroad.com/epostings/ and apply online.
Ballard Spahr is an equal opportunity employer committed to fostering a culturally diverse environment. The firm encourages applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The Senior Audio Visual Specialist will have an undergraduate degree and a minimum of 3 years of A/V and Collaboration technology related experience or a combination of education and relevant work experience, at least three (3) years of experience with Cisco Telepresence Management Suite (TMS) and knowledge of conference room scheduling systems (EMS, Rendezvous). The ability to travel to the firm's various offices for support, installation, training and maintenance services is required.
Additional Salary Information: The benefits package includes medical, prescription drug, dental and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; generous paid time off program; health care and dependent care flexible spending accounts, and a health savings account; firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program.
Internal Number: 173483
About Ballard Spahr LLP
Ballard Spahr LLP, a national firm with more than 650 lawyers in 15 offices in the United States, provides a range of services in litigation, business and finance, real estate, intellectual property, and public finance. Our clients include Fortune 500 companies, financial institutions, life sciences and technology companies, health systems, investors and developers, government agencies and sponsored enterprises, educational institutions, and nonprofit organizations. The firm combines a national scope of practice with strong regional market knowledge. For more information, please visit www.ballardspahr.com.
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