Job ID: 2019-10767 Type: Full-Time # of Openings: 1 Category: Campus and Auxiliary Services
Campus Venue Services, a division of University Services, provides a broad range of event, performance, and venue support services for the Princeton University community. The Venue Services unit provides facility and event management for mixed-use spaces, including East Pyne, Frist Campus Center, Julis Romo Rabinowitz and Louis A. Simpson International Building (JRR/LAS), the Lewis Arts complex (LCa), 701 Carnegie, and Overlook; supporting tenants, event presenters, users, and guests.
The Frist Campus Center is a gathering space for the entire campus community with event spaces, classrooms, cafes, a theater, convenience store, mail and package center, and several centers, including the Women’s Center, the Lesbian, Gay, Bisexual, Transgender (LGBT) Center, AccessAbility Center, and the Pace Center for Civic Engagement. The historic East Pyne and Chancellor Green contains a cafe and seminar rooms, as well as an iconic rotunda, often used as an event space. East Pyne houses many language and humanities department offices and classrooms.
The Venue Operations Assistant provides a broad range of operational services for the Frist Campus Center, as well as supplemental support in other campus venues. The Assistant is part of a team of venue support staff, including student workers, providing event, technology, and customer service support. With an emphasis on A/V support, the Venue Operations Assistant takes the lead on video projection, live sound, and video conferencing support for the unit.
The Venue Operations Assistant provides event operational support, including set up of A/V equipment, chairs, tables, podiums, easels, and other equipment as outlined by the client request. The Venue Operations Assistant works closely with the venues team, student workers, and users to develop advance logistical plans for events. The Assistant ensures accurate and timely set-up and break-down of the spaces. The Assistant meets with the event lead, prior to the start time of the event, to ensure that the space setup and technology is event-ready and meets the needs of the users. The Assistant provides troubleshooting support, when issues arise, including during events, and is capable of providing resolution to issues and/or alternative options. The Assistant often serves as an operator of the A/V equipment during events.
When needed, the Venue Operations Assistant will provide supplemental support, primarily for A/V operations, at East Pyne, Richardson Auditorium, and other campus venues. This support will include meeting with clients prior to events to understand needs and develop support plans, setting up and striking A/V equipment for events, and operating A/V equipment during events.
The Venue Operations Assistant provides facility support for the daily operations of the Frist Campus Center. The Venue Operations Assistant will assist student workers with opening and closing procedures, respond to facility issues, and provide oversight for the care and cleanliness of public spaces within the building, ensuring that public spaces are monitored and that all equipment and spaces are properly maintained. The Venue Operations Assistant maintains a safe venue environment and is familiar with emergency procedures.
With an emphasis on service excellence, the Venue Operations Assistant provides exceptional support for tenants and users of the spaces and fosters excellent relationships with campus partners and service providers. The position requires ability to interact with student workers, various clients and groups across campus, and the capacity to adapt to dynamic, changing situations positively and proactively.
A full job description will be furnished prior to interview.
Event support in Frist Campus Center
Ensures timely and correct setup of all events which occur in the Frist Campus Center
Assists with the setup of tables, chairs, portable staging, dance floor, podiums, and easels
Engages student workers for assistance when necessary
Reads, interprets, and implements room setup diagrams
Acts as liaison with clients to provide final physical setups and technical detail for their programs and activities
Provides A/V support for events, including video projection, live sound, recording, and video conferencing
Meets with users to ensure A/V capabilities meet their needs
Assists clients with setup, use, and takedown of A/V equipment
Provides troubleshooting support during events
Often serves as operator of video, sound, and/or lighting during events
Greets clients at start of and is available during each event, to identify and resolve any equipment needs or issues which may arise
Works closely with Building Services staff to ensure program spaces are cleaned prior to, and immediately after functions
Supports Campus Dining and Catering staffs respectively, to provide adequate tabling for their operations and ensure timely removal of food after events
A/V support in East Pyne, Richardson Auditorium, and other campus spaces
Provides A/V support for selected events, when needed to assist, in the Chancellor Green Rotunda and Richardson Auditorium, including video projection, live sound, recording, and video conferencing
Meets with users to ensure A/V capabilities meet their needs
Manages the design, setup, and strike of A/V equipment
Serves as operator of video, sound, and/or lighting during events
Responds to facility issues and creates any necessary work orders
Assists with the overall operational needs of Frist Campus Center
Inspects and examines the building at open/close for maintenance issues
Works with student staff, Public Safety, and other departments on opening and closing related issues
Other duties as assigned
Attending regular staff meetings, staff development, training
Staffing of overtime setups and building coverage as necessary, often occurring outside of regularly scheduled building operating hours. Departmental support of major events in other venues, including convocations.
This Assistant role is a full time, 12-month position, with a flexible schedule that is assigned primarily in the evenings and/or weekends and is based on the events scheduled in the Frist Campus Center, East Pyne, and Richardson for that particular week. Shifts may include 10am – 6pm, 12pm – 8pm, 3pm – 11pm, and 5pm – 1am.
High School diploma and three years of experience in relevant work
Demonstrated experience in providing excellent customer service
Ability to lift 50 pounds
Ability to work with a flexible schedule, including the ability to work early mornings, late nights, weekends, holidays, and long hours
Proficient computer skills
Proficient A/V skills
Associate’s Degree and/or equivalent work experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Internal Number: 113213128
About Princeton University
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.