Reporting to the Associate Director of Instructional and Event Services, the Audiovisual Specialist provides operational support and training to all Columbia Law School faculty, staff, students and affiliates, in the use of classroom technology. The Law School is home to 44 teaching and learning spaces, including: large amphitheater-style lecture halls, seminar rooms, huddle spaces and conference rooms. The majority of classrooms are equipped with laser projector or large-format displays, control systems, microphones and a variety of related technologies which serve the pedagogical needs of our instructors and students, as well as, providing a high quality experience for event organizers and attendees. The Audio-Visual Specialist will be tasked with becoming an expert in the use, configuration and maintenance of these systems, and providing the highest level of customer service.
Works in collaboration with other members of the Instructional and Event Services team, and provides direct support to clients and participants to ensure successful execution of technical and multimedia elements.
Serves as an expert on all AV systems within the Law School.
Assists in training part-timestaff and work-study students in standard operating procedure.
Assists with the setup of classroom presentations, and live events, such as: panels, symposia, moot courts and large-scale conferences.
Monitors all automated lecture capture recordings (Echo360), and ensures that all cameras and microphones are being successfully captured.
Schedules, test and prepares audio and video conferences across a variety of platforms (e.g. Polycom, Cisco, Zoom, Skype, GoToMeeting, etc.).
Responsible for system maintenance, inventory control, and documentation.
Together with other AV staff, responsible for maintaining and safeguarding inventory of audiovisual equipment.
Responsible for proper handling and safeguarding of digital video and graphics assets, software, and other intellectual property.
Additional duties as assigned.
Bachelor's degree or its equivalent required.
A minimum of two to four years' related experience, including demonstrated excellence in customer service and technical expertise.
Possess, or actively working toward an AVIXA certification (CTS, CTS-D, CTS-I).
Knowledge and experience working with Crestron control systems and video matrices.
Knowledge and experience working audio processors (preferably Clearone, Biamp and Crestron Avia) and matrices, mixers (both installed and production consoles), and wireless microphones (preferably Shure and Senneheiser).
Knowledge and experience working with lecture capture tools (e.g. Echo360, Panopto, Kaltura, ec.).
Basic audio and video editing experience for light trims and amplitude adjustments of lecture recordings.
Experience setting up and monitoring live streams and webcasts.
Computer literacy, up to and including working knowledge of productivity and data management software (e.g., Filemaker, Excel, Word), graphics software (e.g., Photoshop, Illustrator, InDesign, After Effects, PowerPoint, Keynote), as well as knowledge of networking systems.
Experience working with LMS platforms (e.g. Canvas, Sakai, Blackboard, etc.).
Advanced working knowledge of the equipment, techniques, and practices of technical production for classroom and live events.
Excellent verbal and written communication skills and organizational skills.
Ability to exercise good judgment, work productively under deadlines and carry out multiple tasks with minimal supervision.
Excellent customer service orientation and interpersonal skills with the ability to communicate with diverse constituencies.
Desire to work in a collaborative environment that values innovation and creative problem-solving.
Must be able to work some late hours or weekends in support of high-profile events.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 502733
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.