The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Pennâ™s distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Manager, Classroom Technology
Job Profile Title
Information Technology Manager
Job Description Summary
Under limited supervision from the Director of Media Technology and Production (âœMTPâ) Services, the Manager for Classroom Technology is responsible for the provision and coordination of multimedia services for classes, lectures, meetings, and special events, as well as A/V services in support of the research and academic mission of Penn Medicine. Responsibilities include providing technology training to MTP staff, faculty users, and administrative staff; repairing broken equipment; working with outside vendors for repairs; coordinating and troubleshooting new installations and managed spaces; coordinating multimedia equipment and computer problems; collaborating with Manager for Production with video production services including pre- to post-production services, non-linear editing, and DVD authoring with menus and creation of digital files. This position manages the staff for Penn Medicine on- and off-site, providing supervision and guidance; participating in hiring and firing decisions; and conducting performance evaluations. The Manager provides the MTP Project Manager with back up support for multimedia services such as Rich Media Recording and Streaming Technology, Digital Signage Technology, and Classroom Web Control Technologies. Manages the installation of software and hardware, as well as keeping current on all required upgrades for all multimedia equipment. Manages all Video Conferencing equipment and coordinates video conferencing events. Manages administrative duties that are required for MTP and AV Rental Center. Manages processing of AV Rental Center service requests and creates invoices for AV Rental Center services. The Manager for Classroom Technology is required to handle other task assignments when the other Management is scheduled out of the office. Must be able to work odd hours, sometimes with little or no notice. This position is considered âœessential.â
Bachelorâ™s Degree required, 2 to 3 years relevant work experience or equivalent combination of education and experience
4 to 6 years relevant work experience preferred
Ability to prioritize multiple projects simultaneously and meet deadlines.
Ability to effectively communicate with co-workers, peers, superiors throughout the School and University
Must be knowledgeable and proficient in training Multimedia Techs on how to troubleshoot multimedia applications on classroom technology desktops.
Must understand meeting the service needs of academic and administrative technology users in higher education, research and clinical environments
Experience conducting classroom training for related technology products and services
Experience with maintenance and configuration of Extron equipment
Experience with various video conferencing, web conferencing and streaming solutions
Experience in formatting aspect ratios and uploading content to video processors that are connected to video walls
Job Location - City, State
Department / School
Perelman School of Medicine
$59,703.00 - $168,837.00
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00005048
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.