Essential Functions: Job PurposeReporting to the Associate Director, the Supervisor, Student Center Operations provides overall management of performance and event's technical needs for the Student Center, Community Arts Auditorium, St. Andrews Hall and all other Student Center locations reserved by the Student Center. Works closely with the Associate Director of Operations and the Operations Supervisor (Late Night/Personnel) to assist with the overall operation of the Student Center and all Student Center reserved locations. Provides supervision to Audio/Visual Technicians and student assistants.Essential FunctionsManages and maintains all performance and event technical components of the Student Center, Community Arts, St. Andrews Hall and other locations reserved by the Student Center.Supervises the professional Audio/Visual Technicians. Jointly supervises more than 30 student and temporary employees. Responsible for staff hiring, monitoring work activities, providing training and feedback, managing scheduling and setting expectations to utilize their abilities to fullest extent. Meets with clients regarding their technical needs and coordinates all walkthroughs of space prior to events. Provides day of support technical needs to clients and/or coordinates student staff that work the event.Works closely with the Student Center Reservations/Information Center staff to help contribute to the overall management of the Student Center. Provides feedback on the reservation process and assist with setting policies and procedures for the operations and reservations staff to effectively operate the building and provide better customer service.Oversees all aspects of the Student Center digital signage, digital directories and touch screen room signage.Assists in the development and implementation of Student Center policies and procedures. Participates with establishing departmental strategic plans, goals and objectives. Monitors work activities and resources to make sure established goals and objectives are achieved.Assists and participates in special projects.Performs other related duties as assigned.
Qualifications: MINIMUM QUALIFICATIONSEducation Bachelor's degree in communications, technology or related field or equivalent combination of education and experience. Additional Education Information: Coursework in technology, communications, higher education, student affairs counseling, or similar disciplinesExperience Additional Experience Information: Minimum 3 years of related job experience.
Internal Number: 76_207103
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.