Rider University invites applications for a Technical Support Coordinator to be the main contact for technology support on Rider University's Princeton campus - Westminster Choir College. Successful candidate's main priority is providing media support for faculty, students, and staff by supporting campus wide media needs which includes: supporting all audio visual technology in classrooms and meeting spaces with installed or supplemented technology; providing high level audio and video recording, editing and video conferencing support; encoding media for use with University's learning management system; organizing with requestor and running technology for promoting University initiatives (Open House, Convocation, Commencement and Town Hall meetings). Candidate's second priority is providing technical support for students, faculty and all levels of staff for PC/Mac hardware, software, printers and light network issues which includes: supporting student and teaching labs and studios; monitoring Help Desk ticketing system database for any incoming requests; communicating with the Office of Information Technology team members as needed; hiring, training, scheduling and supervising student workers; supporting all print locations on campus with assistance from the student worker team; interacting with external vendors as needed; and supporting technology in all labs and teaching spaces.
The Rider University community is composed of faculty, staff and students from a wide range of cultural backgrounds. Candidates with a demonstrated commitment supportive of the multicultural needs of Rider University and the surrounding community are highly desired.
Rider University has once again been included as one of the nation’s best universities by US News & World Report 2019and remained in the top tier in the Regional Universities – North category at number 35. Additionally, The Princeton Review named Rider among its “Best 382 Colleges” in the nation. Both publications have ranked the University favorably in their respective surveys for more than a decade.
Rider University is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, handicap/disability, Vietnam-era/disabled veteran status, gender identity or expression, or any other non-job related criteria.
Successful candidate must possess an Associate or Bachelor's degree in a technology field or comparable experience and coursework, along with a minimum of 5 years' experience in media/AV technologies, preferably in higher education. Additional experience/skills include: experience with Audio/Video Production, both live and recording backgrounds, as well as Production Equipment, Video Conferencing, Cable TV Systems, Audio Technologies; skill in the operation and setup of computers, Mac and PC, as standard tools including a sound understanding of software, peripherals, printing and networking; proficiency in the use of basic hand and power hand tools required to perform installations and repairs; and demonstrated organizational skills, experienced record keeping and attention to detail.
Internal Number: 450092
About Rider University
Rider University is a private, coeducational and nonsectarian university located chiefly in Lawrence Township in Mercer County, New Jersey. It consists of five academic units: the College of Business Administration, the College of Liberal Arts, Education and Sciences, the College of Continuing Studies, and the Westminster College of the Arts. In addition to regional accreditation, the undergraduate and graduate programs in business are accredited by AACSB, and the professional education graduate programs are accredited by NCATE.
The 280-acre Lawrenceville campus is in a suburban area three miles north of Trenton and five miles south of Princeton. The Westminster campus of Rider University is in Princeton, New Jersey.