Essential Functions: Serve as primary telephone attendant answering incoming calls. Greet all visitors, determine their needs and direct them to the proper person and/or office. Provide routine information regarding department functions and procedures.
Receive, sort and distribute all incoming campus mail. Receive all outgoing mail and sort for delivery and postage. Handle express shipments including postage and packaging for Federal Express, United Parcel Services (UPS), etc.
Perform routine typing of general office correspondence and standard University forms and paperwork (IRB, SPA, etc.) following established and well defined procedures. Data enter departmental records and maintain hard copy file system; copy and collate general correspondence and reports pertaining to department information. Update records and files as needed.
Maintain equipment inventory; order office supplies and materials as needed. Make room reservations and meeting arrangements; order audio-visual equipment; contact and arrange catering services if necessary.
Provide functional work direction of assigned tasks to student or temporary support personnel. Assign and monitor work activities. Train in appropriate methods and procedures.
Perform related work as assigned.
Qualifications: High school graduate or an equivalent combination of education and/or experience.
Ability to communicate effectively when relaying messages; good grammatical construction.
Some knowledge of standard office equipment preferred.
Light typing skills with emphasis on accuracy.
Ability to follow oral and/or written instructions.
Typically, incumbents have worked in an office setting, providing clerical support.
Internal Number: 76_206775
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.