The Telepresence AV Technician will be an integral part our global field engineering team, offering freedom and flexibility as well as a different working environment most days. Working across different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair. We are looking for exceptional Telepresence AV Technicians who share our ambitious plans and vision now and for the future and who are keen to develop their own skills and experiences.
Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Digital signage, IPTV, SMART Board, Projection, Audio, room controllers and monitoring systems, Zoom, Crestron, AMX, Extron, Kramer, ClearOne, Biamp
Technical skills and understanding of VC solutions and IT network infrastructures.
Participate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team
Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)
Knowledge of video wall and controller options
Understanding of rack building and wiring
Code upload, configuration, fault finding and onsite diagnostics and technical checks
Ability to follow cable schedules, risk and method statements and understand cabling diagrams
Provide training and client support to users in the operation of VC and AV systems
Conducting audits, writing reports and completing delivery site surveys
Working with and potential management of teams and schedules
Engineering health and safety training and knowledge
Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines
Excellent communication and organizational skills with the ability to priorities an often conflicting workload
Innovative, with the ability to implement problem solving initiatives
Flexibility regarding working hours and willing to travel extensively
High level of professionalism and customer awareness
This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market.
Dunedin Management Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Dunedin Management Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company does business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Dunedin Management Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities required of this position may change at any time with or without notice.
This job description has been approved by all levels of management.
Required Education and Experience:
Have a minimum of 2 years’ experience in a similar position.
High school diploma or GED preferred.
Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Polycom.
Preferred Education and Experience:
Brand experience and qualifications in the following is desirable but not essential: CTS Infocomm Qualified (CTS-I and CTS-D), CCNA, Q-SYS, Shure, Audinate, Zoom, digital media signage applications (Cisco, Samsung, Tripleplay, Signage Live, Appspace), Codian MCU, CTM, ClearOne, Extron, Lifesize, AMX Qualified, Tandberg and Biamp qualified.
Additional Eligibility Qualifications:
Full clean driving licence.
Work Authorization/Security Clearance: None
About Dunedin MS
Dunedin Management Services is a global leader in video collaboration and AV meeting solutions for blue chip clients.