The Media Systems Engineer is responsible for managing Windows and OSX operating systems, servers, storage platforms, and applications in support of media creation, post-production, and distribution. The engineer will conduct hardware installations, operating system installations, and software installations in classrooms, labs, and specialized media production and post-production facilities for both the School of Cinematic Arts and School of Design. Responsible for system services setup and maintenance, user administration, and end user support. Ensure data and media recoverability by implementing and performing system backups. Proactively monitor systems and troubleshoot interruptions, conduct hardware and software audits, and maintain growth statistics, inventories, and metrics. Develop long-term hardware and software maintenance and acquisition plans for both Schools and for coordinating on-site technical support.
Responsibilities & Duties
Develop, execute, and maintain media production software and hardware in various specialized environments like classrooms and post-production labs, including compatibility testing, long-term acquisition planning, and performance optimization.
Install, configure, monitor, troubleshoot, and maintain systems and applications.
Install, configure, maintain, media server hardware and software, including management of user access and content life cycles supporting campus use-cases.
Develop scripts, service checks, and automated processes for server systems and monitor server performance.
Coordinate system support, including on-site troubleshooting in active teaching spaces and crafting best-practices, FAQ, user guide, and other documentation for learning and non-expert users.
Research state-of-the-art software and develops relationships with software developers and vendors.
Performs other duties as assigned.
Education & Experience
BS in Computer Science or related field (or considerable work experience) is required, MS is preferred. 3 years experience in modern media production or post production, including modern collaborative work-flows, deliverables, and media playback technologies, is required.
MS in Computer Science or related field.
Experience administering, optimizing, and implementing policy for shared media storage spaces and render farms.
Hires and manages student workers as needed.
Other Skills & Abilities Required
Must be able to troubleshoot basic to moderately complex technical problems spanning a variety of technical disciplines. Experience administering, optimizing, and implementing policy for shared media storage spaces and render farms is preferred.
Familiarity with the following software products: Adobe Creative Cloud, Avid Media Composer and Protools, Autodesk Maya, Nuke, and Logic.
Knowledge of performance optimization, analysis, characterization, and benchmarking.
Ability to work in diverse team environment.
Excellent written and verbal communication skills.
Willingness to educate.
Duties require travel between Loop and Lincoln Park Campuses and DePaul Cinespace Studios.
Occasionally requires off hours work, including nights and weekends.
Salary & Benefits Package: DePaul offers a comprehensive package including competitive pay and benefits to attract and retain the best talent in order to further the University's mission. For more information, please visit our Benefits page at hr.depaul.edu.
Required Background Check:Employment at DePaul University is contingent upon passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.
Mandated Reporting of Child Abuse & Neglect:Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages: Illinois Department of Children & Family Services (DCFS) Illinois Abused and Neglected Child Reporting Act
DePaul University is an Equal Opportunity / Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws. Apply
About DePaul University
At DePaul University, we are looking for candidates who want to join us in our mission to provide access to education for all. Successful candidates welcome ideas and perspectives from colleagues and students representing a wide variety of cultures, backgrounds, religious beliefs, and experiences. We seek collaborative, open-minded and hard working professionals to work in a real world urban learning environment. Are you exceptional, yet modest and open to challenges? We seek achievers and leaders that want to bring their passion and skills to our well-respected community of approachable colleagues. Build your career with us.