Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
Under general supervision and guidance: The Media Systems Engineer is responsible for the support of moderately complex hardware and/or software-based systems in the supported areas; or complex media communication systems, using data networks, and or satellite and terrestrial transmission (fiber optics). Is responsible for the design, construction, installation, operation, maintenance, documentation and repair of complex media communication and media information systems. Develops proposals and works with leadership to gain the needed approvals. Works effectively across departmental organizations. Work is reviewed upon completion for quality, timeliness, and adequacy in meeting objectives. If working within the Technical Services Unit, the media systems engineer will have responsibility for assisting in the direction of daily operations support relative to the maintenance and enhancement of Technical Services Unit support core services in cooperation with the Mayo help desk. If working within the Video Engineering Unit, the media systems engineer will have primary responsibility in one of the following areas: design and supervision of audiovisual and videoconference equipment; or operation of the Mayo Clinic Video Network and the Video Master Control Center; or operation of the Mayo Clinic Television Network and Video on Demand systems. Master’s degree computer science, information systems, media communications engineering or related field and a minimum one (1) year professional experience and demonstrated abilities in management information systems, broadcast, post-production, or audiovisual facilities engineering design and technical operations; OR, Bachelor's degree in computer science, information systems, media communications engineering or related field and a minimum of three (3) years’ professional experience and demonstrated abilities in management information systems, broadcast, post-production, or audiovisual facilities engineering design and technical operations is required; or seven years of relevant experience. Prefer ability to design, coordinate, and manage multiple AV integration room build projects simultaneously.
Demonstrated organizational, problem-solving and facilitation skills. Must have interpersonal skills, including conflict resolution skills. Must possess communication skills, both oral and written, as incumbent will be working with all levels of staff. Incumbent must have an established aptitude for developing and nurturing interpersonal and interdepartmental relationships at all levels of the organization. Must be self-motivated, able to work independently. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. The incumbent must be able to handle numerous projects directly at any given time, and to have simultaneous working knowledge of many more. Must be flexible in a continuously changing environment. A positive, enthusiastic customer service attitude is critical to success. Incumbent must have a working knowledge of MS Office, and Adobe products in the Creative Suite. Must have working knowledge and experience working with AutoCAD or equivalent. Must have a working understanding and experience with how websites are designed, and coded. Must have experience with streaming video/web based video concepts and supporting non-linear editing systems in a video production environment. Must have experience with portable storage editing solutions. Must have experience with various professional/broadcast video formats. Must be familiar with the overall maintenance, repair, additions, alterations and general upkeep of servers, workstations, and all other required infrastructure. Incumbent must have project management skills; able to coordinate inventory and maintenance records on equipment and parts, able to restore and maintain back-up devices. Must be able to install, maintain and test various types of network and video interconnections. Will be required to assist in the implementation and activation of electronics and hardware to support advanced services. Must be able to diagnose and correct problems with electronic or mechanical equipment. Must be able to create and interpret electrical schematics. Incumbent is required to work alternative hours and on call as needed. Must be self-motivated, able to work independently. Certification from Project Management Institute is preferred if functioning in a project management role. Microsoft Certified Professional, Microsoft Certified System Engineer, and/ or Certified Network Engineer; Society of Broadcast Engineers (SBE), NCTI / SCTE Broadband Distribution Specialist (BDS), or CCNA preferred. Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Join the authority in medicine. At Mayo Clinic, we believe there is a better path
to healing that humanizes the practice of health care and inspires hope in the
people who need it most. You will be part of an amazing team committed to
solving the most serious and complex medical challenges – one patient at a time.