The IT/AV Support Specialist works in conjunction with the AV Manager and IT Manager to support our customers in the design and install of our products in various existing and newly developed audiovisual systems. You will work with customers, project managers, account managers, and end-user technicians to meet the IT/AV needs of their applications. Using your understanding of design, programming, and installation of IT and AV products and systems, you’ll help create and maintain dynamic learning environments where WolfVision products are installed.
What you’ll be doing:
Provide technical and design support for the planning and installation of audio, video, control, and IT solutions
Assist the AV and IT Managers in research and analysis of various hardware and software options that can (and cannot) complement WolfVision solutions
Assist in maintaining the IT infrastructure of the main office
Maintain positive and effective communication with customers and other team members through video-call, telephone, and face-to-face meetings
Training customers and internal staff on systems and new solutions
Associate’s degree in the field of computer science, IT networking, or similar job training/experience
Prior experience in the design, installation, and service of audio, video, and presentation systems
Solid IT/computer skills and working knowledge of control systems (certifications are preferred)
Strong communication skills (written and verbal), self-motivated, self-starter, personable and well-organized, able to work with diverse groups
Able to effectively handle stressful situations
Able to read and design engineering schematics
The following certifications are preferred (but not required:
Here at WolfVision, we believe that when you’ve got something to say, getting your message across and making an impact should be as easy as possible. Our aim is to help you to explain it better, to give you the freedom to share your knowledge and collaborate with others - however you want, and whenever you want, when your audience is in the same room or on the other side of the world.
WolfVisio...n is a leading global developer and manufacturer of innovative presentation, collaboration, and knowledge sharing systems and solutions. Internationally renowned universities, corporations, and organizations trust WolfVision technology for to ensure a smooth, professional-looking, and efficient flow of knowledge and ideas. Prominent users include The United States Supreme Court, Harvard, Heidelberg, and Tokyo Universities, the University College London, as well as Google, Apple, Microsoft, Facebook, Audi, Porsche, Nike, Cisco, and NASA.
Committed to ‘Driving the Creation of Knowledge’, WolfVision makes continuous significant investment into research and development, and has won many awards for outstanding innovation and design performance. The company is headquartered in Austria, with subsidiaries in the USA, Canada, Japan, Singapore, Dubai, and the United Kingdom.